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New Member
posted Apr 5, 2025 5:56:23 AM

When I put my unit number in for my address it keeps turning red and not letting me continue

Why is this?

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1 Replies
Expert Alumni
Apr 6, 2025 4:49:55 AM

I could not re-create this problem Online or in the Desktop version.

 

Please clarify your question.

  • If you are Online, is this in the My Info section?
  • If you are on a Desktop, are you in Personal Info?
  • If you leave the Apt# blank, is there a problem?
  • Or is it only if you try to put and Apt in?
  • It shouldn't make a difference, but dose your apartment have both a number and a letter?

Please contact us again to provide some additional details.