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posted Jan 17, 2024 4:10:59 PM

When I put my License Code and operating system it kicks me out. Now it shows MAC download. I do I get out of MAC and get into the right system?

It won't let me download to Windows and under downloads for this year shows MAC.  How do I change this?

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1 Replies
Level 15
Jan 17, 2024 4:27:25 PM

You will need to contact TurboTax support to get a Windows installation file pushed to your download account.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax