When I get on turbo Tax it brings up a different name of someone I done last year.I need mine Marilyn Flack xxxxxxxxx
How do I get my last year turbo tax for last year and do my 2021?
01180
1 Replies
VolvoGirl
Level 15
Feb 2, 2022 1:41:53 PM
If you did someone else return last year in the same account then their return overwrote yours and yours is gone.
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.