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New Member
posted Feb 11, 2025 4:16:57 AM

When I finish filing the taxes it only displays a white screen and nothing is happing, what can i do?

After I validate my driver license information, to e-file it just displays a white screen and nothing is happening, I tried using chrome, brave and microsoft edge.

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1 Replies
Expert Alumni
Feb 11, 2025 5:21:32 AM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window