When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username"

Several users are reporting this issue. I've asked a Moderator to look at it later this morning.

has anyone received a solution to this?

It was reported on another thread that your social security number may be the correct "log in". 
Before you try it, do you mind posting a screenshot here so I can submit it as a possible typo? 
Thank you! Please let us know.