Please
enter the license number and use any numbers and/or letters but
do not enter any special characters such as - or * or
spaces. The message is trying to stop the entry of any special characters
or spaces and several states do have only numbers. Please be sure there are no extra
spaces at the beginning or the end.
The
driver's license number is an added security measure the IRS and States
have put in place for 2017 but for most states, your return can be
filed and will process without your driver's license number.
For
more information, please see below.
https://ttlc.intuit.com/replies/4879130
Below
is information on finding the New York document number.
https://ttlc.intuit.com/replies/5759944
These
are the most likely solutions for buttons that don't work, fields that won't
let you type or pages that will not Continue.
https://ttlc.intuit.com/replies/6483567