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Level 1
posted Apr 8, 2024 10:09:44 AM

When e filing turbo tax will not accept 6 digits in the pin box, it limits my entry to five. how do I get the program to allow a 6th entry.

I need space to post a pin when e filing. its will not accept 5 numbers , must be six. program refuses to allow 6 digit entry.

0 1 1572
1 Replies
Expert Alumni
Apr 8, 2024 10:11:55 AM

Yes, there are two separate PIN numbers that may be on your tax return. If your PIN has six digits, it's an IP PIN. Here's where to enter it:

 

 

  1. Sign in to TurboTax Online.
  2. Select Other Tax Situations. 
  3. Select Start or Update to the right of Identity Protection PIN.
  4. Answer the first question Yes.
  5. Select  Add to the right of your name.
  6. Enter the number on the next screen.
  7. Continue your tax return.