When are agents available to assist me with fees i was guaranteed to be refunded for 2 years last year?
i was told last year because the website is **bleep** up and forced me to pay for premium service that last year in addition to the following 2 years the fees would be waived. Same thing happened this year
01194
1 Replies
xmasbaby0
Level 15
Apr 11, 2023 6:55:11 AM
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
No one in the user forum can resolve a billing issue.If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.Do not use the word “refund.”