You may have logged into another TurboTax account if you have multiple accounts. If you have more than one TurboTax account you should check to make sure you are logged into the correct one.
The most common reason for not finding returns is signing in with the wrong user ID, which can happen if you have multiple accounts.
If you need to find an account, our account recovery tool can help you find your user ID or password.
Click here for "Why can't I find my return in Tax Home or My Docs™?"