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Level 1
posted Jul 5, 2020 3:18:23 PM

What should I do if I get R0000-198 - This return is ineligible to be filed electronically error?

I got the reject code of R0000-198 and Turbo Tax is not saying what I need to do.If I need to email,where /how?

0 4 4501
2 Best answers
Level 15
Jul 5, 2020 3:23:26 PM

The IRS has determined that your tax return is not eligible for electronic filing.  There is nothing you can do to correct this, you will have to print and mail your tax return.

 

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Level 15
Jul 5, 2020 3:36:29 PM


@ekhtiari wrote:

Could you please give me the address that I need to mail to?

Thank you


The address on where to mail the tax return will be on the Filing Instructions page included with the print out of the tax return.

4 Replies
Level 15
Jul 5, 2020 3:23:26 PM

The IRS has determined that your tax return is not eligible for electronic filing.  There is nothing you can do to correct this, you will have to print and mail your tax return.

 

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Level 1
Jul 5, 2020 3:30:44 PM

Could you please give me the address that I need to mail to?

Thank you

Level 15
Jul 5, 2020 3:36:29 PM


@ekhtiari wrote:

Could you please give me the address that I need to mail to?

Thank you


The address on where to mail the tax return will be on the Filing Instructions page included with the print out of the tax return.

Level 1
Jul 5, 2020 4:34:37 PM

I got all the information.Thank you.