Are you referring to your Advantage subscription where you receive the TurboTax software each tax year in November? If so, see this TurboTax support FAQ for updating or confirming your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account/01/25883