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Level 2
posted Feb 8, 2023 2:47:42 PM

What does TurboTax 2022 prompt for save AGAIN after saving the file?

Scenario: I click file, save and/or Ctrl-S, and then immediately after, exit TurboTax.  The app STILL prompts me to save the file, milliseconds after I did a manual save.  This is frustrating and annoying, buggy software.

No other app I use does this.  If you save, then immediately exit it should never prompt for another save.

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3 Replies
Level 15
Feb 8, 2023 6:43:25 PM

The Desktop (CD/Download) platform does the same thing.  It's not a bug.  You're one of the few that actually REMEMBER to save you return prior to closing the program.  If TurboTax failed to ask if a user wants to save the file, countless numbers would forget to do it....and then blame TurboTax.

Level 2
Feb 9, 2023 9:44:19 AM

I disagree that this is 'not a bug'.  A simple validation check in the code to see whether the user has saved the file when hitting the exit button is a standard best practice in software development.  If the user has saved since the last change was made, do not prompt for save on exit.  If the user has NOT saved since the last change, then prompt for save.  

Level 15
Feb 9, 2023 5:55:16 PM

Thanks, @metacman, for your response.  I'm no code writer, or even a computer person at all.  I can surely share your post with the developers to see if they'd like to make a change in the software.