Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 3, 2021 5:42:13 PM

What do I do if the 1098 page won't load? Like I have logged in and out, restarted my computer, switched to a faster network & 10+ mins with the spinning wheel of death!

0 1 114
1 Replies
Employee Tax Expert
May 3, 2021 6:46:08 PM

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

If this does not work, please comment so we can assist you further.