What do I do if everytime I go to enter my social the screen freezes and makes me start over what do I do?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If you are using TurboTax Desktop, check for updates under the Online Tab.