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New Member
posted Jun 1, 2019 3:55:39 PM

What a pile of ***, TurboTax free edition is a lie, they force you to upgrade halfway through and wont let you continue unless you pay extra.

What a pile of ***, TurboTax free edition is a lie, they force you to upgrade halfway through and wont let you continue unless you pay extra.

 

0 4 1218
4 Replies
New Member
Jun 1, 2019 3:55:40 PM

Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. You are able to begin your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade.

Please see the following link for tax situations covered in TurboTax Free Edition.

https://ttlc.intuit.com/questions/1913043-is-turbotax-free-edition-right-for-me?jump_to=answer_33346...

If you don't qualify for TurboTax Free Edition, you may qualify for TurboTax Free File Program. 

Here is more information on TurboTax Free File Program.

https://ttlc.intuit.com/replies/3301359

You can follow the instructions in the following FAQ to switch to the Free File Program.

https://ttlc.intuit.com/replies/3491786

New Member
Feb 4, 2020 11:58:59 AM

Completely agree! It is a scam. Tried to use the free edition and because I received  a legal settlement which is taxable, they won't let me file for free!

Level 1
Mar 2, 2021 1:21:34 PM

turbo tax is F@#$%KING people over.  Their customer service rep hung up on my and closed my case WITHOUT FIXING THE ISSUE WTF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Level 1
Mar 7, 2021 5:03:04 PM

Here is my support ID that I got ripped off with [social security number removed].  Turbo Tax has a class action suit against them for all this shady crap