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New Member
posted Jan 22, 2024 4:13:21 PM

We were unable to verify your info. The Credit Karma member must be the same person as the primary taxpayer applying for Refund Advance

WHAT IS GOING WITH THIS??????   NOT GETTING ANY HELP FROM CREDIT KARMA.   ALL MY INFO WITH CK IS THE SAME AS TURBO TAX/INTUIT ACCOUNT.    THIS IS MESSED UP!!!!! BEEN DEALING WITH THIS FOR 2 WEEKS STRAIGHT NOW.   I HAVE BEEN A LOYAL CUSTOMER OF TURBO... AND YOU ARE AB OUT TO LOOSE ME IF THIS ISN'T FIX WITHIN 24 HRS!!!!!!!!!!!!!

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1 Replies
Expert Alumni
Jan 23, 2024 1:51:59 PM

Try linking your TurboTax and Credit Karma accounts: Linking Credit Karma with TurboTax Account