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New Member
posted Mar 17, 2024 11:10:24 AM

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to www.installturbotax.com.

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3 Replies
Level 15
Mar 17, 2024 11:24:39 AM

Good.  That is not an authorized vendor.  Did you pay them money?  You should get a refund and purchase Turbotax from a reliable vendor (includes sites like Amazon, Staples, Best Buy, OfficeMax, Target, NewEgg, and others.)

New Member
Mar 17, 2024 9:00:49 PM

Hi Again,

Sorry I was not clear, I bought the software from COSTCO, when you open the package, it has the license code inside like last year, and tells you to for the download to: "Go to InstallTurboTax.com"  When you attempt to do that, is when the firefox reports the error.  somehow the https://Installturbotax.com is not correct.

 

Hope this is more clear.

 

Ed

 

 

Level 15
Mar 18, 2024 6:57:58 AM


@ecreegan wrote:

Hi Again,

Sorry I was not clear, I bought the software from COSTCO, when you open the package, it has the license code inside like last year, and tells you to for the download to: "Go to InstallTurboTax.com"  When you attempt to do that, is when the firefox reports the error.  somehow the https://Installturbotax.com is not correct.

 

Hope this is more clear.

 

Ed

 

 


It looks like the digital trust certificate for that web site expired on March 15.  The expired certificate is probably what is triggering the red flag in Firefox.  I will try and report this, although I don't know when action will be taken.  You may also want to call customer support.

 

You could indicate that you trust the web site, or you could wait for the certificate to be updated.  (I am assuming the address is correct based on your statement.)