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New Member
posted Mar 22, 2025 10:37:08 PM

Want to finish filing but I did not agree to these fees never got live help

So what are my charges

0 1 841
1 Replies
Level 15
Mar 22, 2025 11:00:24 PM

No one here will know your exact fees since this is mainly a user community forum. Likewise we don't know what products and options you are using, but you did mention the LIVE feature, which I'll address below.

 

To see your fees, open your return (if not open) and go to the left menu column, click on TAX TOOLS, then TOOLS.

In the Tools window choose MY FEES.

 

Be aware that if you choose to pay any fees out of your Federal refund, there is an additional service fee of $40 for that option ($45 for California filers).  You can avoid that extra fee by paying upfront with credit/debit card.  In California that option is called "Premium Services".  If you are a CA filer and chose that, we can tell you how to remove "Premium Services" (that's not to be confused with the Premium Edition of Online TurboTax.)

 

If you don't want the Live feature, here's how you may be able to remove it:

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

 

Here are some other possible ways to reduce fees in Online TurboTax:

FAQ:   What can I do to reduce my fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/reduce-fees/L3Kp3yEYs_US_en_US