On your letter if you are unable to verify your identity online, it will have a phone number so you can verify over the phone.
For further assistance, please click here. Turbo Tax is unable to verify your identity for the IRS.
How long after identity verification with irs from February 24th will i recieve my refund. I verify it and was cleared by irs they say 9 weeks from February 24.however is it shorter when u have direct deposit
The IRS adds a week for mailing thus with direct deposit it should not be more than 8 weeks unless they find something else.
Understanding Your Letter 5071C or 6331C: states: What happens after I successfully verify?
If we successfully verify your identity, we’ll process your tax return. It will take up to 9 weeks to receive your refund or credit any overpayment to your account. However, if we find other problems, we’ll contact you again. This will delay your refund more.