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New Member
posted Nov 4, 2019 7:34:08 AM

Upgrade to Plus with no "Add State" Option?

I need to view and download my 2017 return and I need Plus to do so. It says that the deadline passed October 15 so there is no "Add state" option under my 2018 return. Where do I go to upgrade to Plus?

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1 Best answer
Level 15
Nov 4, 2019 7:35:46 AM

The 2018 online program is closed for the switch to the 2019 online program so you can't upgrade at this time.   If the prior year return is locked you must either wait for the 2019 program to be live sometime in December  OR  use one of the IRS options listed below. 

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

 

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

2 Replies
Level 15
Nov 4, 2019 7:35:46 AM

The 2018 online program is closed for the switch to the 2019 online program so you can't upgrade at this time.   If the prior year return is locked you must either wait for the 2019 program to be live sometime in December  OR  use one of the IRS options listed below. 

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

 

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

New Member
Nov 4, 2019 8:43:17 AM

Thank you.