Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 14, 2025 10:35:29 PM

Unable to process my credit card payment. The screen just goes grey.

0 1 141
1 Replies
Expert Alumni
Apr 15, 2025 7:41:47 AM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window