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New Member
posted Apr 9, 2025 11:48:57 AM

Unable to dowwnload Turbot]Tax Premier software

I keep getting error message:

 

This app can't run on your PC.

To find a version for your PC, check with the software publisher

 

What should I do?

 

 

0 1 585
1 Replies
Level 15
Apr 9, 2025 12:41:33 PM

Does your computer not meet the system requirements?

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

 

If you cannot use the desktop download seek a refund for the download and use online TurboTax instead.  You cannot use the license key to pay for online TT.

 

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2