Unable to download 1099-B from Morgan Stanley Wealth Management

I can't help if the 1099 download isn't working properly; however, there is an alternative if your 1099-B won't import correctly.  You can enter category totals instead of individual transactions.  To do so in TurboTax Online:

 

• Make sure you are logged in and working in your return
• Click on the Search Icon  (magnifying glass)
• In the Search Window type 1099-B
• Click on "Jump to 1099-b"
• Click Add investment (if the account you were trying to download is showing, delete it first)
• On the Let's import your tax info screen, click on Enter a different way at the bottom right of the page
• On the page with "OK, let's start with one investment type" click on "Stocks, Bonds, Mutual Funds" and then Continue
• Enter your brokerage information on your 1099-B
• On the page with "Tell us about your 1099-B sales for this brokerage account" answer the question about employee stock & the number of sales, etc.
• On the screen with Now, choose how to enter your sales click the button "Sales section totals" and click on Continue
• Locate your sales section totals on your 1099-B
• Enter your Investment Sales Section Totals and repeat till you have entered for each category.

After entering all your sales section totals,  Look for "Now we'll help you upload your 1099-B since the IRS requires a copy" and follow the instructions,  or you can mail a paper copy of your 1099-B to the IRS.  If you want to mail, click on "How do I mail my statement".

 

Take a moment to double-check that your statements are complete. For each sale listed, there should be:

•  - A Description
•  - Date Acquired
•  - Date Sold
•  - Sales Price
•  - Cost Basis
•  - Gain or loss for each sale
•  - A based on how the sale was reported to you and the IRS

 In some uncommon cases, there will be an adjustment code and adjustment amount.

 

 NOTE: Any sales summaries that include only Box A or Box D sales, and which have no adjustments to gain/loss, do not need to be included on a statement mailed to the IRS.

 

 Here's how to mail your statements:

 If you are e-filing your tax return, then mail your statements along with Form 8453 to:

 

Internal Revenue Service

Attn: Shipping and Receiving, 0254

Receipt and Control Branch

Austin, TX 73344-0254

 

If you are not e-filing, then mail your statements with your entire tax return to your local IRS office.

Did you resolve?  I have the same issue.  

Never resolved.  Spent a long time on phone with Turbo Tax who really had no idea how to resolve and contacted Morgan Stanley who also could not figure out.  I ended up using the alternative method of submitting subtotals from the 1099B form and having to mail the hard copy detail to the IRS.  The only tricky part was if you have any wash sales, those are excluded and get a special code in that section.  

Thanks. I think I am just going to use the online version which was able to download the data. Really frustrating to have to pay twice to file. TT offered me 20% off the online version  plus I am stuck there going forward for carry over losses.