Hello,
I submitted a second amendment of my taxes after getting advice from a person at TurboTax person and paid for the tax protection, but the federal return did not go through. Can you look into that and help me?
Also, after I fixed my taxes, I submitted my daughter's return separately, but as my dependent. I paid for the California electronic submission, but they also did not seem to have gone through.
Can you please help?
Thank you,
Jorge
Hi Jorge!
I am sorry to hear about your issues with your tax returns not going through.
We have fantastic tax experts available to assist you personally.
Simply log into your Turbo tax account and click on the "live help " icon.
You will be conected with a tax expert who you can see and speak with you will be able to access your tax filings and ascertain the reason why the amended return and the California return did not go through.
They will be able to view the submission errors and assist you in making the changes in your return to ensure you can file your tax returns.
That is great that you purchased Tax Protection. We partner with Tax audit.com and if you ever recieve a notice from the IRS or state, they will be able to contact them for you and resolve your issues.
Thank you,
Mary, tax expert 10 years experience