Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 20, 2020 11:54:15 AM

Turbotax won't import all tax documents from Merrill Lynch

I have 7 accounts at Merrill Lynch of which 5 have tax documents for 2019.  I'm only able to import forms for 2 of the 5 accounts.  I get a list of 8 items across the 2 accounts and nothing from the other accounts to chose from.  Of course, the account with the longest 1099-B isn't importing, so I'd like to get this fixed.

So....how do I get the import to see all of my accounts with tax documents?

0 23 8083
23 Replies
Expert Alumni
Feb 20, 2020 3:11:47 PM

This could be an issue with Merrill Lynch or with how your computer in interacting with TurboTax. I suggest you clear the cache on your computer as follows, as this may help:

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

You may have to restart your computer after you clear the cache.

 

Also, you can try using a different web browser to log into TurboTax, or a different computer.

 

If you still have trouble, there is probably not much TurboTax can do to correct the issue, as all we do is contact your broker electronically and grab what they make available. If they don't make the download available, there is nothing we can do to compel them to do so. 

Returning Member
Feb 21, 2020 7:01:59 AM

I'm not using a browser to access TurboTax.  I'm using the Windows 10 app.

I've also tried to import specific types of documents, such as 1099Rs or 1099Bs and that doesn't work at all.  All document types are imported every time.  Not sure if that points the finger at you or Merrill Lynch, but frustrating that I can't find a way to get all of my tax documents to download.

Level 15
Feb 21, 2020 7:38:08 AM

As an active investor, be aware that your category Box A sales without adjustments do not require Form 8949, so there is no reason to import or key in those transactions.
Instead use the "enter a summary" option to put your numbers on Schedule D Line 1a.

Returning Member
Feb 21, 2020 8:06:03 AM

I buy and sell a lot of tax free municipal bonds.  The IRS wants to know exactly what states the interest was earned in, so I can't just do a summary entry for that.  At least, I haven't found a way to do it over all these years of using TurboTax.

 

I've also been told by Merrill that although my online statement is posted, the data will take a few more days to be available for download.  So, hopefully this is just a delayed download availability problem.

Level 1
Feb 22, 2021 12:10:50 PM

I had the similar issue where nothing was being transferred (All amounts were 0's). Tax statements were posted today @ Merrill and it may take some time before Turbotax may be able to pull all information. This is just my guess.

New Member
Feb 25, 2021 6:11:58 AM

still can't import.....hopefully, they are just very slow.

Level 2
Feb 25, 2021 7:11:48 AM

I had no difficulty importing from ML in January -- 1099-Rs...   Since ML has published the rest the first of this week, TurboTax has been unable to connect with ML for import. So I'm guessing it isn't a technical issue, but instead a built-in delay by ML to give a little space between the publish date and the import ability. 

Level 2
Feb 25, 2021 10:58:31 AM

I just spoke to a rep at ML. They acknowledged that it is their issue and it is being addressed. No ETA, but at least they are aware.

Level 8
Feb 25, 2021 12:18:51 PM

Thank you for posting this - much appreciated! I will pass this information along to any others experiencing the same issue. 

Level 1
Feb 25, 2021 12:20:55 PM

i tried just now and it worked for me, so guessing it has been resolved.

Level 8
Feb 25, 2021 12:51:11 PM

Yes, they actually resolved it just today so your timing was impeccable! Glad you tried again and it worked for you.

Level 2
Feb 25, 2021 12:56:42 PM

Yup. Import worked for me too.

New Member
Mar 8, 2021 12:58:55 PM

I tried to import 1099 from Merrill in my Home & business software, there were error message " more than 3000 transactions". I may have 1000  transactions. But I downloaded from TD Ameritrade, no problem. I contacted Merrill and they said there is no issue at their end. I need help, what to do. I have too many transactions to enter by hand. Can Turbo Tax take pdf download or excel spreadsheet or any other alternative. Can I just enter the summary from Merrill and still efile? Do , I have to send SchD info from Merrill by regular mail in that cas?  

Expert Alumni
Mar 11, 2021 6:24:55 AM

If you cannot import your brokerage information you can quickly enter this manually.  Your brokerage statements should include a summary of your transactions, grouped by sales category.

 

There are seven possible "Box" designations that indicate the holding period (Long/Short Term) and the reporting status.  These are the only ones you have to summarize. If you want to manually enter your 1099-B as the summaries.

 

  1. Tell us about your 1099-B sales for this BOA account
    1. Answer the questions
  2. Since you have more than a few BOA sales, we recommend entering sales section totals
    1. Continue
  3. Before entering sales section totals, take a moment to find them on your 1099-B
    1. Continue
  4. Now, we'll enter one sales section total on your BOA 1099-B
    1. Use the drop down menu to select the correct designation.

 

Code A. This code indicates a short-term transaction for which the cost or other basis is being reported to the IRS. Use this code to report a transaction that the recipient will report on Schedule D (Form 1040), line 1a, or on Form 8949 with box A checked with totals being carried to Schedule D (Form 1040), line 1b.

 

Code B. This code indicates a short-term transaction for which the cost or other basis is not being reported to the IRS. Use this code to report a transaction that the recipient will report on Form 8949 with box B checked with totals being carried to Schedule D (Form 1040), line 2.

 

Box C. Report on a Part I with box C checked all short-term transactions for which you can't check box A or B because you didn't receive a Form 1099-B (or substitute statement).

 

Code D. This code indicates a long-term transaction for which the cost or other basis is being reported to the IRS. Use this code to report a transaction that the recipient will report on Schedule D (Form 1040), line 8a, or on Form 8949 with box D checked with totals being carried to Schedule D (Form 1040), line 8b.

 

Code E. This code indicates a long-term transaction for which the cost or other basis is not being reported to the IRS. Use this code to report a transaction that the recipient will report on Form 8949 with box E checked, with totals being carried to Schedule D (Form 1040), line 9.

 

Box F.  Report on a Part II with box F checked all long-term transactions for which you can't check box D or E because you didn't receive a Form 1099-B (or substitute statement).

 

Code X. Use this code to report a transaction if you cannot determine whether the recipient should check box B or box E on Form 8949 because the holding period is unknown.

 

Open or continue your return (if it's not already open) and search inside TurboTax for the phrase stock sales.

  1. Select the Jump to link in the search results.
  2. Answer Yes to both Did you sell stocks, mutual funds, bonds, or other investments? and Did or will you receive a 1099-B form or brokerage statement for these sales?
    • If you land on Here are all your 1099-B sales, select Add sales from a different brokerage. Then answer Yes to Did or will you receive a 1099-B form or brokerage statement for these sales?
  3. When asked how you want to enter your 1099-B, select I'll type it in myself.
  4. Select or enter your brokerage on the next screen and continue.
  5. On the following screen (Tell us about...), answer the questions until you reach the next screen. Select the second option, Let's enter a summary instead, and select Continue.
  6. You'll now be able to enter the total proceeds (sales) and cost basis, along with the sales category. Refer to your 1099-B for the amounts and category. When finished, select Continue.

When you are done, you'll eventually come to the Here's a summary of your broker sales screen where you can edit, delete, or enter more sales.

 

You will have to mail a copy of your 1099-B to the IRS.  TurboTax will produce a Form 8453. You print the Form 8453 and attach the brokerage statement(s) to it. 

 

@monikrishna

New Member
Mar 12, 2021 12:16:41 PM

Thanks for your response. Is there any way I can attach excel spread sheet or pdf, I down loaded from Merrill, to my e-file , so that I do not have to mail 1099B to IRS? 

Level 15
Mar 12, 2021 12:56:35 PM

At tax time you have the option to summarize your transactions by sales Category.

 

If you summarize (recommended),

you only need to supply detail of 1099-B covered transactions with adjustments that are not listed on your e-Filed Form 8949. and all non-covered transactions not listed there.

in other words, for active investors, generally this is a list of the Wash Sales.


Note: turboTax may suppress some covered transactions without adjustments. For those, no mailing is required !
--
If you have two pages (for example) of Wash Sales,
use Adobe Reader to print those two pages. That's all you have to mail to the IRS, given that those wash sales are not on your e-Filed form 8949 already.
(you might enter them manually if they are few in number.)


If you are not a super-active trader, you may not have any wash sales.

New Member
Mar 16, 2021 8:49:07 AM

In previous years it has imported my 1099 R in a snap  what's going on this year??

Expert Alumni
Mar 16, 2021 6:11:36 PM

If import does not go smooth, I will suggest to manually enter info.  Here are the steps:

 

In TurboTax online,

  • Sign into your account, select Pick up where you left off
  • At the right upper corner, in the search box, type in 1099b and Enter 
  • Select Jump to 1099b
  • Follow prompts
  • On-screen, "Let's import your tax info, select I'll type it myself
  • Follow prompts to continue

 

A Form 1099-B is issued to report the proceeds from your stocks and bonds transactions.  The transactions will generate either a long term or short term capital gain or loss depends on how long the stocks are being held.  The amount will be reported on line 7 of your Form 1040 along with a Schedule D and Form 8949.  

Returning Member
Feb 20, 2022 1:13:33 PM

I have same problem for 2021 Merril Lynch Document. I was able to download Merril Edge account, but could not download Merrill Lynch Brokerage account

Intuit Alumni
Feb 20, 2022 2:17:15 PM

You are commenting on an older thread that may contain outdated information.  Can you please provide specific details about the import issue you are experiencing?

Please include specific error messages you are receiving when trying to import. 

@TUrbv

Returning Member
Feb 21, 2022 6:04:24 AM

I realize that it was old post. Problem is same in 2022. When I try to download my 1099 forms from my Merrill Lynch Brokerage account, it only downloads data from Merril Edge account but not from my main brokerage account

Intuit Alumni
Feb 21, 2022 8:35:23 AM

Thank you for providing us with this information. I have included some FAQ links that may help resolve your issue. If none of the link below help resolve your issue, please reach back out here and let us know:

 

What if I can't import my 1099?

 

How do I enter a large number of stock transactions in TurboTax Online?

 

How do I import my 1099?

 

@TUrbv

Returning Member
Mar 11, 2022 9:22:20 AM

Imported Merrill Edge 1099B Shows put options cost basis "0" ,items marked yes, we are required enter "0" for each option ,why TDameritrade's don't have to