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Level 2
posted Apr 3, 2023 4:02:00 PM

TurboTax won't accept credit card: Use "123 Main St'" as street address

I needed to purchase an additional state program for my TurboTax Home & Business 2022 program. Like so many people over multiple years, I could not get the program to accept my credit card--any credit card--as payment. Lots of suggestions out there: change the name a little bit, clear your browser cache, allow pop-ups, lower screen resolution and display scaling. None of them worked.

 

But one post did have the solution that worked for me. When entering your billing address, use "123 Main St" and keep the correct city, state, and Zip Code. My guess is that the correct Zip Code allows the credit card to pass address verification just enough.

 

TurboTax: You really need to fix this. This is Payments 101.

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1 Replies
Level 2
May 7, 2023 6:08:19 PM

I just ran into this a second time when I attempted to eFile my state return. This time, "123 Main St" didn't work. Other posters have suggested using gibberish for the address or "561 Main Sr". I tried the later, and it worked. Good heavens. What trash.