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New Member
posted Mar 2, 2020 3:06:54 PM

Turbotax Premier program offers state efile for $19.99. This year and last year it charged my credit card $24.99. Why?

So Intuit has and will continue to show State e-file in the CD Premier software as $19.99 but charge $24.99? Is Intuit running out of qualified programmers?

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22 Replies
Level 15
Mar 2, 2020 3:13:30 PM

The price increases ever year on or after March 1 from the early filer prices to the standard prices.  The state e-file charge is now $24.99

 

Go to the TurboTax website for the desktop CD/Download editions and click on the

1 state download

link.  Scroll down the open window to the bottom of the window, the price for the state e-file will be displayed - https://turbotax.intuit.com/personal-taxes/cd-download/

 

The e-file charge for the state tax return has remained the same for several years.

Level 2
Mar 10, 2020 3:59:13 PM

There is nothing that states the price goes up to $24.99

 

Level 15
Mar 10, 2020 4:07:51 PM

@ericbroder Update your 2019 software to the latest release.  Click on Online at the top of the desktop program screen.  Click on Check for Updates.

 

 

Level 15
Mar 10, 2020 4:09:51 PM

Every March the early prices expire and increase.  In the Desktop CD/Download program the State Efile fee is 19.99 but increases to 24.99.

 

But there will be a delay in Desktop program between March 1 when the price goes up and the next time the program update comes out, usually on Thursdays.  It will show the 19.99 price but you be charged 24.99.

Level 2
Mar 10, 2020 4:29:37 PM

What crap!  That's BAIT AND SWITCH.  I ordered state e-file based on a page that said $19.99, only to find I was being charged $24.99.  And then, in order to complete my e-file I'm supposed to update the software and it's in THAT update that I learned the price has gone up?!?  I've been using TurboTax since 2004 (at least), and this will probably be my last year if these are going to be their business practices.

Level 15
Mar 10, 2020 4:39:31 PM

The early filer price of $19.99 has been around for years and price increase to $24.99 in March is the standard price, has been for years.

Heck, I don't even pay the $19.99 if I file a state return early.  Rather pay nothing but a postage stamp and mail the state return.  So it takes a couple of weeks longer to get the state tax refund, no problem since the state refund is not that big of a deal financially.

Level 1
Mar 18, 2020 7:31:31 AM

I have been a Turbotax customer since I had a MSDOS computer operating system. Next year I will look at other tax software. This year Intuit charged me $24.95 + $1.56 sales tax to efile to my state. It was always $19.99 before.  

Level 15
Mar 18, 2020 8:16:06 AM


@gtravers48 wrote:

I have been a Turbotax customer since I had a MSDOS computer operating system. Next year I will look at other tax software. This year Intuit charged me $24.95 + $1.56 sales tax to efile to my state. It was always $19.99 before.  


If you have been a TurboTax customer for that long, then you should have known the price increases in March of each year from the early filer charge of $19.99 to the standard price of $24.99 for e-filing a state tax return with the desktop editions.

I have known this for years and do not pay either early filer fee or the standard fee.  Just print and mail the state return with only the cost of a postage stamp.

New Member
Jun 27, 2020 2:37:15 PM

The price for state filing is now $ 44.99, I downloaded it. It is a big rip off. nowhere it states that before I bought it.  Mad. wonder if I can get it back, don't realize it until federal is finished.  

 

 

Level 15
Jun 27, 2020 3:10:49 PM


@zensalsa wrote:

The price for state filing is now $ 44.99, I downloaded it. It is a big rip off. nowhere it states that before I bought it.  Mad. wonder if I can get it back, don't realize it until federal is finished.  

 

 


The e-file charge is still $24.99 for a state tax return using the TurboTax desktop editions.

The charge of $44.99 (CA residents) is if you want to have the TurboTax account fees paid from the federal tax refund along with receiving Audit Defense for your tax return.  Just decline that charge if you are not interested.

Level 15
Jun 27, 2020 4:23:01 PM

Did you purchase desktop software with state software included?  They sell Deluxe both with and without state software--so you have to be careful which one you choose.  If you purchase it without the state included it will cost you $44.99 ti add state software.   And even if it does have the state software download included, that is for preparing the state.  There is an extra fee to e-file the state.  You can avoid the $24.99 state e-file fee if you print and mail the state instead of e-filing it.

Level 15
Jun 27, 2020 5:36:58 PM

Watch out for this screen when you efile state....

 

Level 3
Jul 12, 2020 10:09:15 AM

I followed the link and find nothing to indicate price for efile.

I was told by a TT tech that the whole charge goes to the state. Anyone know if this is true? I find it hard to believe because efile saves the state all the data entry they would have to do with a paper return.

Level 15
Jul 12, 2020 10:17:29 AM


@2018problems wrote:

I followed the link and find nothing to indicate price for efile.

I was told by a TT tech that the whole charge goes to the state. Anyone know if this is true? I find it hard to believe because efile saves the state all the data entry they would have to do with a paper return.


This website and the link for a state download - https://turbotax.intuit.com/personal-taxes/cd-download/

 

Level 3
Jul 12, 2020 5:50:30 PM

Thanks. You really need to search for it.

Level 3
Jul 12, 2020 5:53:05 PM

There is no mention that the price changes March 1

Level 15
Jul 12, 2020 6:01:33 PM

No it doesn't say a date.  It used to change mid March but the last several years it's been on March 1. It just says prices subject to change.  After a couple years using it you get to know the price goes up.

New Member
Mar 19, 2021 11:03:23 AM

Just switched to H&R Block Deluxe with state. Program costs 21.00, and it was 19.95 to file the state. Had a friend with TurboTax deluxe, so I entered the same info just to verify the calculations, and both came with the identical amounts due. Score one for H&R Block - my new go to tax software. Take that, Intuit.

Returning Member
Jan 31, 2023 10:23:38 AM

using windows 11 and turbotax deluxe 2022.

when attempting to e-file my virginia state tax i select charge by credit card.  A box appears most of the time a blank white pop-up.  Sometimes the box says "lets complete your purchase online.  I think this is the state tax charge of $20.00 but almost looks like it wants me to pay for turbotax because it says "Did you already pay for this product.  There is a link dirrectly under it for me to enter a confirmation number.  The link does nothing and the contunue button does nothing.  How do i get past this to pay the e-file of my state tax and pay by credit card

Intuit Alumni
Jan 31, 2023 10:49:11 AM

Are you preparing your taxes using TurboTax Online or the CD/Download software?  @dvorakt1

 

Returning Member
Jan 31, 2023 10:53:37 AM

not online using the software turbotax delux

Intuit Alumni
Feb 1, 2023 9:26:33 AM

Yes that is the fee to file your state return by e-file. If you are unable to pay, please click here and give us a call so we can process this by phone. @dvorakt1