TurboTax Premier 2019 Crashes When I go to update Interest & Dividends

TurboTax Premier 2019 Crashes When I go to update Interest & Dividends.

Running Windows 7

Error:

Import from Financial Institutions works fine.

Any ideas?

956

1 Best answer

Level 15

May 20, 2020 2:11:32 PM

Try this. It has worked for some people with similar problems.

Exit from TurboTax.
Right-click the TurboTax 2019 icon on your Windows desktop.
On the pop-up menu click "Properties."
In the Properties window click the "Compatibility" tab.
Check the box that says "Run this program in compatibility mode for:" and select Windows 7."
Check the box that says "Run this program as an administrator."
Click OK.
Start TurboTax again.

Level 15

May 20, 2020 2:11:32 PM

Try this. It has worked for some people with similar problems.

Exit from TurboTax.
Right-click the TurboTax 2019 icon on your Windows desktop.
On the pop-up menu click "Properties."
In the Properties window click the "Compatibility" tab.
Check the box that says "Run this program in compatibility mode for:" and select Windows 7."
Check the box that says "Run this program as an administrator."
Click OK.
Start TurboTax again.

Level 1

May 20, 2020 4:15:33 PM

I posted in two other threads about Windows 7 crashes, and both threads are now showing an error message "You do not have sufficient privileges for this resource or its parent to perform this action."

What is going on with this forum? Why are these threads disappearing? (the HTML is being stripped from these links due to intuit's own restrictions)

Re: TurboTax 2019 Not Supported on Windows 7

TurboTax 2019 Crashing on Windows 7

Level 15

May 20, 2020 5:01:21 PM

@cg29 The disappearing threads have been reported to the forum moderators.

Level 1

May 21, 2020 8:39:30 AM

This "Fix" seems to work, allowing me to continue work on my return.

Thanks.

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TurboTax Premier 2019 Crashes When I go to update Interest & Dividends