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New Member
posted Aug 15, 2018 3:22:09 PM

Turbotax links aren't working

Trying to help someone with their taxes, and the links to the online software packages aren't working.

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6 Replies
Level 15
Aug 16, 2018 11:17:30 AM

Thanks for letting us know! Can you share the broken links with us? We'll be sure pass it along. 

Level 2
Feb 26, 2020 7:14:37 PM

As a starting point, every single release note link I've seen in TurboTax 2019 has been broken:

 

Expert Alumni
Feb 27, 2020 7:16:39 AM

In the case of release notes, as they were, they have been removed indefinitely.  We are still working out how we wish to deal with the "More details" link going forward.  We do apologize for any confusion.  Is there another link you would like us to look into?

New Member
Feb 27, 2020 12:58:32 PM

If I have already filled in the forms on a laptop version but have not filed the form, how will I know if the update changed any of my information without knowing what changes to the program were made?  Is there any other way to tell?

Expert Alumni
Feb 27, 2020 7:16:49 PM

Unfortunately, release notes for updates have been discontinued.  

Level 2
Feb 27, 2020 9:20:33 PM

Lack of release notes for a product handling something as crucial as taxes simply isn't acceptable given the importance of understanding changes that may impact my returns. I will switch to a competing product next year that does offer product transparency and will help as many people as possible to make the change away from TurboTax as well.