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Level 1
posted Mar 19, 2022 3:50:06 PM

TurboTax keeps resetting and asking same questions again

I connected my 1099-DIV from my institution directly and it keeps asking me to add it.

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1 Replies
Level 15
Mar 19, 2022 5:55:49 PM

Hi there,

 

The program may be asking you to complete a "ghost" form from last year's return that transferred over.

 

Try this: 

Go to the "Personal Income" tab of your interview.  Select "I'll choose what I work on".  Scroll down to the Investment portion, where you'll see the place for 1099-DIV.  Click on the "Update" icon beside the 1099-DIV.  From there, you should be able to see the 1099-DIV info for your 2020 return.  Look for an empty space and delete that empty form.

 

Please post back if you still have difficulty.