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Level 3
posted Nov 18, 2021 11:47:17 AM

TurboTax Home & Business NOT Communicating with Print Server

I'm using an iMac, Mojave OS 10.14.

 

My printer has toner and works OK for other documents but when asking it to print a return for filing, I get a message that TurboTax can't communicate with the printing server. I can't export as a PDF either.

 

What could be the cause? How to fix?

0 2 386
2 Replies
Level 8
Nov 18, 2021 12:49:56 PM

Update your system drivers for your printer.  Remove Adobe Reader DC and reinstall it.  One of those should fix the problems.

Level 3
Nov 18, 2021 12:51:11 PM

I updated my Adobe Acrobat Reader and that solved my issue.

 

Thanks for your advice.