Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Jan 16, 2025 2:10:44 PM

TurboTax Home and Business for Windows 2023 download

I purchased TurboTax Home and Business for Windows 2023. The link goes to 2024 download. I was able to enter my License code but it only gives me the option to download the MAC version. I need Windows.  When logging into my account under downloads I have TurboTax 2016-2022 but 2023 is not listed.  How can I get the download for 2023 for Windows?

0 5 5332
5 Replies
Level 15
Jan 16, 2025 2:17:34 PM

Contact support to help get this sorted out.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

Level 15
Jan 16, 2025 2:18:57 PM

I have Windows Home & Business too.  Don’t you get this page?  Above it says…Need a download for a different operating system?

 

Returning Member
Jan 16, 2025 2:23:59 PM

In my downloads I have TurboTax 2016 through 2022 but 2023 that I already purchased is not listed. When I enter my License code it only gives me the open to download the MAC version.

Level 15
Jan 16, 2025 2:27:38 PM

Oh is this the first time installing it?  Do you have the CD or did you buy the Mac download?  Then you need to call support.

Returning Member
Jan 16, 2025 2:35:19 PM

This is not the first time downloading. I purchased the Windows download from Intuit and installed it last year. My computer got hacked into so I am now using a different computer so I need to reinstall into the new computer.