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Level 1
posted Feb 28, 2021 10:02:29 AM

TurboTax Home and Business 2020 - PC SW - Keeps Freezing when entering 1099-B manually

Hi,
I am using TurboTax Home and Business 2020 - PC SW (not online version, so there is no cache or browser cache involved here).. I am trying to enter 1099-B manually (PC-SW does not provide any option to upload CSV file for these transactions), but every time I enter a value in any of the field (for example description / date sold / etc..) SW on my PC just freezes and does not respond.
Restarted the SW couple of times and I get same behavior.
Restarted my PC couple of times as well before starting the SW this also does not help.

Let me know how to resolve or get past this issue.
Thank you

0 3 720
3 Replies
Intuit Alumni
Mar 4, 2021 1:40:12 PM

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ... 

 

Level 3
Mar 16, 2021 3:17:32 PM

I am having the same problem.

 

I have been using the 2020 Home & Business, it is freezing in the 1099-B upload.

All TT & Windows 10 updates have been performed. 

 

Checked the link and still have the problem. Please help.

 

 

Level 1
Mar 18, 2021 9:48:34 AM

I always check for update and keep Turbo Tax SW up to date. The problem was not resolved...