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Level 1
posted Apr 6, 2023 12:54:02 PM

turbotax frozen

Turbotax completed.  Trying to efile.  entered credit card.  form too large to see submit button.  Then completely frozen.

Deleted cookies and cache.  No help

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1 Replies
Intuit Alumni
Apr 7, 2023 8:47:08 AM

Your question is written using the Turbo Tax desktop product; please confirm if you are using the Desktop or Online version? If desktop, close out of the program and then check for updates.