Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted May 22, 2020 7:15:23 PM

turbotax error when updating category when I try to enter to data with the update button turbo tax says it has a Widows error and reboots

I Am running Windows 7 and have filed 2 returns successfully and after installing TurboTax update it crashes. When I try to enter to data with the update button turbo tax says it has a Widows error and reboots

0 1 205
1 Replies
New Member
May 27, 2020 10:24:30 AM

Happened to me this weekend as well. It crashes on checking the box for a state tax refund. I have the 2019 Premier version.