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New Member
posted Apr 4, 2018 1:18:52 PM

Turbotax Deluxe enclosed in hard plastic cover

I bought the Turbotax Deluxe which is enclosed in hard plastic cover. I can not open the cover. In fact I have damaged my finger trying to open the cover. How do you open this cover? Thanks

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3 Replies
Employee Tax Expert
Apr 4, 2018 1:36:02 PM

It can be difficult to open. Can you try wedging the edge of a coin in the crack then twist? Or some other tool that you can slip into the crack.

New Member
Apr 4, 2018 1:40:37 PM

I tried using a knife and got my finger caught in the hard plastic and injured my finger. There must be an easier/safer way to open the container.

Employee Tax Expert
Apr 4, 2018 1:48:13 PM

Oh my, don't use something sharp. Try the coin, paperclip, pen tip or something else that can keep it open enough so that you can wedge something thicker in to twist.