I bought the Turbotax Deluxe which is enclosed in hard plastic cover. I can not open the cover. In fact I have damaged my finger trying to open the cover. How do you open this cover? Thanks
031356
3 Replies
PaulaM
Employee Tax Expert
Apr 4, 2018 1:36:02 PM
It can be difficult to open. Can you try wedging the edge of a coin in the crack then twist? Or some other tool that you can slip into the crack.
Penny1015
New Member
Apr 4, 2018 1:40:37 PM
I tried using a knife and got my finger caught in the hard plastic and injured my finger. There must be an easier/safer way to open the container.
PaulaM
Employee Tax Expert
Apr 4, 2018 1:48:13 PM
Oh my, don't use something sharp. Try the coin, paperclip, pen tip or something else that can keep it open enough so that you can wedge something thicker in to twist.