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Level 2
posted Jan 10, 2025 3:42:54 PM

TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

If I select Social Security Benefits in the Topic List, it  just takes me directly to the next entry "Canadian Registered Retirement Plans."  Is this a bug or just that it is not ready yet in the 2024 product?

 

 

0 6 2300
1 Best answer
Level 15
Jan 10, 2025 3:56:47 PM

Try going into Forms mode and find the Social Security worksheet.  Try deleting it there.  

6 Replies
Level 15
Jan 10, 2025 3:48:20 PM

Did you transfer from last year?  

If you can't enter your Social Security in the boxes try deleting the form.  See this thread for things to try.  There are posts for 2023 at the end

https://ttlc.intuit.com/community/retirement/discussion/i-keep-attempting-to-enter-both-my-spouse-and-my-ssa-1099-sm-but-turbo-tax-won-t-let-me-enter-any/00/1427062

 

In the box with $0 income double-click in that box and a Supporting Details window should open where you can enter the correct amount.  Or highlight the box and use Ctrl + I to open the Supporting Details window

Level 2
Jan 10, 2025 3:54:39 PM

Thanks, but it is just not there.  If I am on the Wages and Info tab and click update button on the row "Social Security (SSA-1099, RRB-1099) then page just refreshes and does not take me to the place to enter the info.

Level 15
Jan 10, 2025 3:56:47 PM

Try going into Forms mode and find the Social Security worksheet.  Try deleting it there.  

Level 2
Jan 11, 2025 7:58:59 AM

Thanks, but they still need to fix the Easy Step / Topic List / Social Security Benefits.

 

How does one report a bug to Intuit?

 

Level 1
Jan 13, 2025 8:52:22 AM

I agree.  The same issue happens in Turbotax Premier on Windows 11.  Intuit should fix this right away. 

New Member
Jan 27, 2025 3:01:16 PM

Still not working correctly!  But going to the form directly does work.

 

This has to be the most bug encumbered version yet!