Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 3
posted Feb 6, 2021 11:55:18 PM

TurboTax asks me to check "Worksheet: Line 16 - Economic stimulus payment" though everything was typed correctly before! "Continue"button doesn't work, can't move forward

When TurboTax asks to check economic stimulus payment we are 100% sure we got ALL the payments. We still provide the correct data but the system still wants to do a check and proposes to fill  "Recovery Rebate Credit Worksheet: Line 16 - Economic stimulus payment 1". Of course TurboTax ignores the data we provided 2 minutes ago and Line 16 is ZERO. We type the correct number and click "Continue". System ignored. We are stuck at this page and can't move forward. Everything we type has no effect, we just stuck here. 'Continue' doesn't work'

0 1 128
1 Replies
Level 3
Feb 7, 2021 12:06:47 AM

Guess what, I tried Google Chrome and it works. My Safari for Mac was not 'kosher enough' for TurboTax. May be twice a year I see a site that doesn't work with Safari properly and here it is. Shame.