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Level 2
posted Jan 21, 2023 6:27:08 PM

TurboTax are you guys aware your Disaster Distribution is broken...again?

Im literally stuck in this same loop that me and many reported last year. I fill out all my information and do everything and then it shows that something needs to be "fixed" and lo and behold its the freaking Disaster Distribution check box (which I havent EVER claimed) and I even answered "NO" on the question if I had ever taken it before 2022. I've literally cleared my cache, redid the whole thing, you name it and made sure to answer NO every time thats asked and I guess TurboTax is bound and determined that I HAD to have taken it even if I didnt. So are you guys planning on fixing this permanently any time in the next decade?

0 2 1623
2 Replies
Expert Alumni
Jan 23, 2023 5:37:09 AM

Some users are having this experience with the Disaster Relief Distribution. We are working on a resolution, and you may sign up to receive notifications here: Why can't I uncheck the disaster distribution box?

Level 15
Jan 23, 2023 5:45:49 AM

Try clicking YES instead of no and the click NO to all if the following screens in that section ... see if that fixes the issue.