Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 11:18:00 AM

Turbotax agent says he needs to access my laptop to offer a discounted price. Something seems fishy. Did anyone else had to do this?

0 1 1581
1 Replies
Intuit Alumni
Jun 6, 2019 11:18:01 AM

Sharing your screen with the TurboTax agent helps them guide you so that they can see what you are seeing.  I've provided a link below for more information.

https://support.turbotax.intuit.com/livelook/