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New Member
posted Feb 2, 2025 9:59:25 PM

turboTax 2024 locks up when I press the file tab

I've tried several times. It locks up, and I reboot; I open turbo tax and it locks up again when I click on the "file" tab. 

I lost some data the first time, but I now save the return before I get to the "file" button. It passes the review with no errors. The whole program locks up when I hit the "file" tab and Windows says Turbotax is not responding.

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2 Replies
Level 15
Feb 2, 2025 10:08:24 PM

I have the same problem. I found that if I just wait it will eventually open the File tab. It might take a full minute or more.

 

New Member
Feb 5, 2025 6:34:57 AM

Yes, I waited for a few minutes and TurboTax started working again. I was able to send my completed federal tax return. Thanks for the suggestion.