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posted Apr 27, 2023 4:55:30 AM

Turbotax 2022 is not working anymore

Downloaded the software and it worked. The next day it doesn't work anymore. I can open the 2021 version fine but the 2022 is just a blank page. Already restarted my PC a few times and made sure all the updates we installed. I uninstalled then reinstalled the 2022 version and it still don't work.

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1 Replies
Level 15
Apr 27, 2023 6:28:31 AM

@Remi3180 

 

Several things to try:

1)  you indicated that you have the updates....but...did you check the Windows updates?  Those can block proper operation of TTX.

 

2) Try to rt-click on the TTX icon, an select Run As Administrator.

 

Still no go?
3) Try to download and install the "Manual Update" .  Once you get it going it takes 5-10-15min to complete.  (But if it indicates you already have the proper ones....it may not do anything)

 

Manually Update TurboTax for Windows Software (intuit.com)