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Returning Member
posted Mar 12, 2023 4:15:43 PM

TurboTax 2022 installation fails on Windows 10

This is the error message I get when I attempt to insall Turbotax:

Failed Updates
Failed to download
https://downloadpatch.esd.intuit.com/ESD/Files/CTG/comp/93D00A5BB1923D148D439E81B5C1B83F/v1/Content/[phone number removed]-[phone number removed].msp - Error - [phone number removed]
Details: The server name or address could not be resolved
(Released 3/8/2023) Program Updates

0 2 818
2 Replies
Returning Member
Mar 12, 2023 4:47:29 PM

After performing Windows 10 update, TurboTax was able to complete the installation and activation and is now functional. Here is the list of Windows 10 updates.
(NOTE: Microsoft needs to make their GUI similar to the GUI in Linux such that text from notification and general dialog windows can be selected with the mouse and cope/pasted. I had to type up all the KB??? update versions which can easily be prone to typos.)
1) Update for Microsoft Windows (KB5022502)
2) Security Update for Microsoft Windows (KB5012170)
3) Security Update for Microsoft Windows (KB5017308)
4) Feature Update to Windows 10 22H2 via Enablement Package (KB5015684)5) Servicing Stack 10.0.[removed]
6) Servicing Stack 10.0.[removed]

Level 15
Mar 12, 2023 5:06:30 PM

Yep... any waiting Windows OS updates have been known to block proper installation of TTX, or it's updates.

 

Having encountered this before....I always check to see if a Windows OS update is pending before performing a TTX update.