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New Member
posted Jun 3, 2019 11:44:47 AM

Turbotax 2018 cd will not install. I purchased it through Amazon. I guess I should send it back and try and get another one?

I tried installing 7 times with no success. Tried your troubleshooting without success. I've never had so much trouble installing Turbotax

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1 Replies
New Member
Jun 3, 2019 11:44:48 AM

If you have tried everything on this list, you can speak with an agent for more assistance.

Troubleshoot Installing and Running TurboTax on Windows
https://ttlc.intuit.com/questions/4711350-turbotax-2018-cd-will-not-install-i-purchased-it-through-a...

Please see this Turbo Tax FAQ will show you the best way to reach an Agent.
https://ttlc.intuit.com/replies/3300041