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New Member
posted Jun 4, 2019 12:58:37 PM

TurboTax 2017 CD TurboTax has stopped working. Windows is searching for the problem. Windows will close program and notify you if a solution is available? Help

I’m using a dell core I7 windows 7. I tried defragmenting, downloading with virus off, updated windows, & no luck. I have the past 4 years of TurboTax on my computer and they work fine. WiFi is Sprectrum. 

0 4 1150
4 Replies
New Member
Jun 4, 2019 12:58:39 PM

I suddenly have the same problem

New Member
Jun 4, 2019 12:58:41 PM

Any further info on this?  Those "trouble shooting" tips don't work.. typical "try this, try that" answer that doesn't address the problem.  I am suspicious of a more recent Windows Update that rendered TurboTax unusable.

New Member
Jun 4, 2019 12:58:46 PM

Please see the following troubleshooting guide:

https://ttlc.intuit.com/replies/3300294



New Member
Jun 4, 2019 12:58:48 PM

I suddenly have the same problem...