Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 21, 2020 8:11:04 AM

Turbo tax keeps hanging up during final review stage after I click the item it wants me to review. How can I fix this so I can move forward?

0 3 295
3 Replies
Expert Alumni
Mar 21, 2020 8:32:47 AM

You might want to clear the cache. 

 

If you are filing with TurboTax online, please do these: 

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.   To clear cache, click here: Cache
  • You may also try a different browser.

New Member
Mar 11, 2021 1:12:00 PM

I have downloaded "Home& Business" TTAX2020. I got lot of stock trades in schedule D. I have to fix some entries but the program keeps hanging up (Not Responding). I tried multiple times to enter info for Form 3922 but program keeps hanging. How to proceed?

Intuit Alumni
Mar 16, 2021 9:59:25 AM

@BKA0

 

Troubleshoot installation and running TurboTax for Windows Troubleshooting Windows