Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Feb 15, 2022 7:06:32 PM

Turbo Tax is referring me to Credit Karma to do my tax return. What's up w/that?

Why can't I file on Turbo Tax?

0 2 709
2 Replies
Expert Alumni
Feb 15, 2022 7:27:06 PM

You can use TurboTax.   Log out of everything and restart your browser.   Then sign in to your account using this link.    Did you file using Free File last year? 

Level 2
Feb 16, 2022 12:09:08 AM

Well after about 5 attempts and opening several tabs I was able to start my return in Turbo Tax. 

I used Turbo Tax for my 2019 and my 2020 taxes and was very satisfied., both with the format and the service. I'm not  pleased this year, though.

Due to the Eviction Moratorium,  my tenant hadn't paid  rent for 10 months in 2020. This resulted me  reporting a NEGATIVE number (LOSS) on Federal Schedule E and Schedule 1.  

I was told that this would rollover until I had income to offset the negative amount. This year I have to report an ERAP payment which covers 15 months of no rent but NOWHERE am I able to offset the loss which I am supposedly able to carry over.. 

Super po'd .. and net net.. based on the info I did input earlier tonight I was told by the system that I had to pay thousands to the Federal Govt and about $100 to the STATE. 

SUPER DUPER PO'd!