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New Member
posted Jun 4, 2019 10:04:00 PM

Turbo tax is charging 34.99 twice on how to pay page. Don't know why

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3 Replies
New Member
Jun 4, 2019 10:04:28 PM

Are you having the fees taken out of your refund?

New Member
Jun 4, 2019 10:04:29 PM

No account

New Member
Jun 4, 2019 10:04:31 PM

Many are not aware that if you choose to have your payment taken out of your refund, then a refund processing fee of $34.99 will be charged by the bank that handles the transaction. There is a way to avoid the fee if you wish to do so. You would need to change your payment option to Pay With Card.

*If you wish to change your option, the following instructions will help you do so:

  • Log in to your online account, and then click on the Take Me to My Return
  • Click on the File tab at the end and then click on Start (or Revisit) next to Step 1.
  • You should see View Payment Options at the bottom. Click on this
  • Here you'll be able to click Pay by Card and avoid the extra fee