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New Member
posted Feb 21, 2020 12:48:09 PM

Turbo Tax home and business 2019 will not install.

Your software is defective and I am going to get my money back.  It does not work with Windows 10.  Garbage and rip off.

0 2 704
2 Replies
Intuit Alumni
Feb 23, 2020 1:12:08 PM

Please see the below FAQ's for assistance with troubleshooting your installation issues:

For Windows: 

Updates for TurboTax CD/Download will not install on Windows 10

 

Troubleshoot installation and running TurboTax for Windows

 

Or for Mac users: TurboTax for Mac installation troubleshooter

 

For additional assistance contact customer service, start by clicking on Contact Us Answering the questions will help to ensure that your call is properly routed.

New Member
Feb 28, 2020 12:10:56 PM

You could fly to the moon sooner than getting your money back..40 minutes to get phone help?????..Heads should fall starting at the top floor.!!..(I will go to H&R)