Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 9, 2025 4:47:25 PM

Turbo tax fails to go to screen to pay for State return

Turbo tax fails to go to screen to pay for State transmitting fees. Keeps saying we have hit a snag.

0 1 280
1 Replies
Expert Alumni
Apr 9, 2025 4:49:39 PM

You could try logging out of the program and logging back in. You can also clear your cache and cookies.

 ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

 

You may also try using another browser.